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AI cost challenges mount as agent use gets more complex: KPMG

KPMG’s Q2 AI Pulse (204 US leaders at $1B+ firms) finds twice as many companies now running fleets of coordinated agents — up to 18% from 9% — yet only 26% can see in real time what AI at scale actually costs them.

Published 2026-06-25Source: CFO Dive
Generated Tokenmaxxing editorial thumbnail for AI cost challenges mount as agent use gets more complex: KPMG

Why it matters

Agent fleets multiply token calls, but 35% of leaders name cost management and economic literacy — grasping usage-based token pricing — as a barrier. Enterprises are scaling the spend faster than the instrumentation needed to watch it.

Tokenmaxxing read

A textbook tokenmaxxing blind spot: 66% run monitoring dashboards and 61% have approval workflows, but only 36% enforce token or usage controls. Dashboards without a token budget let agent orchestration outrun the meter — the FinOps gap KPMG is flagging.

Source takeaway

CFO Dive (June 25, 2026): KPMG’s Rahsaan Shears says coordinated agents reshape not just workflows but the underlying cost structure; overall agent deployment held near steady at 53% (from 55%) even as multi-agent orchestration and its visibility gap widened.

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